internet service providers

Posted: Sat May 10, 2008 3:07 am

ok guys with virgen media messing me around the week of no internet then me ringing them up and shouting at them for 1hr and 30mins after hanging up with them my internet magicaly comes on then the 2 replacement modems getting lost in the post and what not and then losing the connection every hr on the hr i am just thinking bout leaving them so......

what isp's are you with at the moment and how would you rate them in the following areas outa 10

custermer service
decent tech support
and speed

also why the f%^£ every time i ring a custormer help line do i get an indian dont get me wrong i aint racist but arnt we supposed to be english i wondent mind so much if i ring them and they actually understand me jeeze

any help on this topic would be greatly apprieciated

cheers yall
love peace and afro grease
|2es-DgO

Joined: Jul 02, 2005 Posts: 1338

Grim, doesn't matter who you go with nowadays, they all seem to have shit customer service lol.

Some companies are better in different places, i was with BT, never had any issues, but some people find them crap, i was with UKOnline, didn't have any issues but i'm sure someone has.

Just remember when you cancel to tell Virgin to remove ALL of their equipment from the line otherwise you'll have issues with the next ISP you choose.

Community Founder Joined: Jun 30, 2005 Posts: 2375

Quote:

Grim, doesn't matter who you go with nowadays, they all seem to have shit customer service lol.

Very good point Exclamation

I dont think I have ever been with one service provider over the years where I dint get any problems Crying or Very sad

you will hear so many people moan about service providers and not just the same one, some love AOL same Hate AOL, some love BT some hate BT etc etc etc... I think its who you just get lucky with.

But I will never say or recommend

good luck I say Laughing

Cheers

|2es-mrix

Joined: Jul 05, 2007 Posts: 396 Location: Liverpool

Blademeister works for VirginMedia broadband, can you PM him please Very Happy

Wenchy

Joined: Jul 10, 2006 Posts: 491

Do you pay the bill in your house Grim. I'm only asking because I know you still live at home with your mum Laughing

. I am with BT and have been impressed with their levels of service. You get a router, internet phone, norton anti virus and firewall, BT Yahoo email account and homepage which i both really like. I particularly enjoy talking to Indian people and find them to be kind, generous with their time and very tasty with a bit of mango chutney.

Joined: Jan 24, 2007 Posts: 52

If your exchange has been unbundled, I went with O2. Up to 8meg for only £7.50 per month if you are already an O2 customer.

Not too shabby. From easynews using a download manager I get roughly 700-800kb/s.

Also no download limits Very Happy

Bought this. No idea if it makes a difference as I was previously on cable.

http://www.adslnation.com/phpapps/catalog/product_info.php?cPath=24&products_id=105

Joined: Apr 18, 2008 Posts: 14 Location: UK

I was going to recommend Virgin Very Happy

Ive had no probs with Virgin thankfully,i wouldnt go back with BT due to the crap bandwidth you receive - im sure they use vines from the congo instead if cable!

Just threaten to leave Virgin and they should bend of backwards for you.

Joined: Jul 02, 2005 Posts: 1338

Ew NORTON ANTIVIRUS is the devil! such a system hog Sad

Posted: Sat May 10, 2008 8:33 pm

|2es-Cyrus_The_Virus wrote:

Ew NORTON ANTIVIRUS is the devil! such a system hog Sad

Ain't that the truth, amen brother!